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Terms and Conditions

Last Updated: July 2026

 

1. Acceptance of the Terms and Conditions By accessing and using the Living and Growing, LLC website located at www.livingandgrowing.org ("the Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website.

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2. Changes to the Terms and Conditions Living and Growing, LLC reserves the right to modify these Terms at any time. Such modifications will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of any changes indicates your acceptance of those updated Terms.

 

3. Privacy Policy Please refer to our Privacy Policy, available on our website below, for detailed information on how we collect, use, and protect your personal information, as well as how we handle Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Maryland state laws.

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4. Accessibility and ADA Compliance Living and Growing, LLC is committed to ensuring our Website is accessible to people with disabilities. We are continuously working on improving and updating the Website to make it as accessible as possible and compliant with the Americans with Disabilities Act (ADA). Despite our ongoing efforts, there may be some content, features, or functionalities that are not fully accessible. If you encounter any difficulty accessing or using the Website, please contact us, and we will make reasonable efforts to address the issue promptly.

 

5. Medical and Mental Health Disclaimer (No Therapist-Patient Relationship) All information provided on the Website—including blog posts, resources, videos, and text—is for general informational and educational purposes only.

 

Not Medical Advice: The content on this Website should not be construed as medical, psychiatric, or mental health advice, nor is it a substitute for professional clinical assessment, diagnosis, or treatment.

 

No Provider Relationship: Accessing this Website, reading its content, or contacting us through our online forms does not establish a therapist-patient relationship between you and Living and Growing, LLC or any of its clinicians. A formal therapeutic relationship is only established after completing an initial intake assessment and signing informed consent documents.

 

Emergency Situations: This Website is not intended for use in crisis or emergency situations. If you are experiencing a mental health emergency, having suicidal thoughts, or fearing for your safety or the safety of others, please call 911, dial the National Suicide and Crisis Lifeline at 988, or go to the nearest emergency room immediately.

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6. Limitation of Liability To the fullest extent permitted by law, Living and Growing, LLC will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Website. This includes any actions you take or fail to take based on the general information provided on this site, or from any email messages or contact forms you submit to us.

 

7. Governing Law and Jurisdiction These Terms are governed by the laws of the State of Maryland, as well as applicable federal laws of the United States (including HIPAA), without regard to its conflict of law provisions. Any legal action or proceeding related to your access to or use of the Website shall be instituted in a state or federal court in Maryland.

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8. SMS Terms & Conditions

 

8.1 SMS Consent Communication The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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8.2 Types of SMS Communications If you have consented to receive text messages from Living and Growing, LLC, you may receive messages related to the following, including but not limited to:

• Appointment reminders and confirmations

• Follow-up messages

• Scheduling and rescheduling notifications

• Billing and payment-related notifications

• Requests for required forms or documentation

• Administrative updates regarding your care and services

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8.3 Message Frequency Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.

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8.4 Potential Fees for SMS Messaging Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

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8.5 Opt-In Method You may opt in to receive SMS messages from Living and Growing, LLC by submitting an online form.

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8.6 Opt-Out Method You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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8.7 Help If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Info@livingandgrowing.org or 301-920-0316.

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8.8 Standard Messaging Disclosures

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